The Red Barn Guy relies on trusted manufacturers to supply and support the products sold on TheRedBarnGuy.com and its representatives. The majority of attachment products for sale come with a manufacturer represented warranty against manufacturing defects for at least a 12 month period after the date of sale. Expendable components and “wear parts” including but not limited to blades, knives, teeth, oil, chain sprockets, skid shoes, knife mounting discs, and similar components are usually excluded from manufacturer warranties. Items sold as “demo”, “return”, “resale”, “prototype”, or “closeout” are generally not covered by warranty. Please see each manufacturer’s limited warranty on our Warranty Page.
Customer Satisfaction Guarantee
When purchasing from us directly (www.theredbarnguy.com), we guarantee your satisfaction by delivering exactly what is ordered, free of defects. Some products may differ slightly from their listing due to changes/updates by the manufacturer, however functionality and performance will be the same. If you are ever unhappy with what you received, per our Returns Policy, we also provide our customers with the option to return any unused item within 30 days. Please visit our Returns page for further details on how to return an item with The Red Barn Guy.
RMA Replacement Product Warranty
If you find physical defects in the materials or the workmanship used in the refurbishment of an RMA (Return Merchandise Authorization) product replacement, we will repair, or at our option replace, the product at no charge to you for a period of 90-days from the date the RMA was created, or until the end of your original warranty period (whichever is greater).